The Impact of Artificial Intelligence and Employee Service Quality on Customer Satisfaction and Loyalty

AuthID
 P-00R-PSE
3
Author(s)
Prentice, C
·
Wang, XQ
Document Type
Article
Year published
2020
Published
in JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT, ISSN: 1936-8623
Volume: 29, Issue: 7, Pages: 739-756 (18)
Indexing
Wos®
Scopus®
Crossref®116
Google Scholar®
Publication Identifiers
Scopus: 2-s2.0-85078884854
Wos: WOS:000512560300001
Source Identifiers
ISSN: 1936-8623
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