A Typology of Customer-To-Customer Interaction and Its Implications for Excellence in Service Provision

AuthID
P-00S-E30
2
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Document Type
Article
Year published
2017
Published
in Total Quality Management and Business Excellence, ISSN: 1478-3363
Volume: 28, Issue: 9-10, Pages: 1183-1193
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Scopus: 2-s2.0-85017216249
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ISSN: 1478-3363
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