Publications

Impact of Using Excellence Management Models in the Customer Satisfaction of Brazilian Electricity Distributors-10 Years of Studies

AuthID
P-00S-RJD

Author(s)

Andrade, MAP

Rosa, A

Carrasco, A

Teodoro, MF

Editor(s)

Gervasi,O;Murgante,B;Misra,S;Garau,C;Blecic,I;Taniar,D;Apduhan,BO;Rocha,AMAC;Tarantino,E;Torre,CM;Karaca,Y

Document Type

Proceedings Paper

Year published

2020

Published

in COMPUTATIONAL SCIENCE AND ITS APPLICATIONS - ICCSA 2020, PT III in Lecture Notes in Computer Science, ISSN: 0302-9743

Volume: 12251, Pages: 481-491 (11)

Conference

20Th International Conference on Computational Science and Its Applications (Iccsa), Date: JUL 01-04, 2020, Location: ELECTR NETWORK, Sponsors: Univ Cagliari, Univ Perugia, Univ Basilicata, Monash Univ, Kyushu Sangyo Univ, Univ Minho, Springer Int Publishing AG, Comp Open Access Journal, IEEE Italy Sect, IEEE GRSS, Ctr N Italy Chapter, IEEE Comp Soc, Italy Sect, Sci Assoc Transport Infrastructures, Regione Sardegna

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