Impact of Using Excellence Management Models in the Customer Satisfaction of Brazilian Electricity Distributors-10 Years of Studies

AuthID
P-00S-RJD
4
Author(s)
Rosa, A
·
Carrasco, A
·
11
Editor(s)
Gervasi,O;Murgante,B;Misra,S;Garau,C;Blecic,I;Taniar,D;Apduhan,BO;Rocha,AMAC;Tarantino,E;Torre,CM;Karaca,Y
Document Type
Proceedings Paper
Year published
2020
Published
in COMPUTATIONAL SCIENCE AND ITS APPLICATIONS - ICCSA 2020, PT III in Lecture Notes in Computer Science, ISSN: 0302-9743
Volume: 12251, Pages: 481-491 (11)
Conference
20Th International Conference on Computational Science and Its Applications (Iccsa), Date: JUL 01-04, 2020, Location: ELECTR NETWORK, Sponsors: Univ Cagliari, Univ Perugia, Univ Basilicata, Monash Univ, Kyushu Sangyo Univ, Univ Minho, Springer Int Publishing AG, Comp Open Access Journal, IEEE Italy Sect, IEEE GRSS, Ctr N Italy Chapter, IEEE Comp Soc, Italy Sect, Sci Assoc Transport Infrastructures, Regione Sardegna
Indexing
Publication Identifiers
Dblp: conf/iccsa/AndradeRCT20
Scopus: 2-s2.0-85092306891
Wos: WOS:000719703700035
Source Identifiers
ISSN: 0302-9743
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