Quality Management in Higher Education.using Servperf to Assess Services Quality

AuthID
 P-00S-Z7S
4
Author(s)
Rodrigues, R
·
Santinha, G
1
Editor(s)
Sampaio P.Domingues P.Cubo C.Cabecinhas M.Casadesus M.Marimon F.Pires A.R.Saraiva P.
Document Type
Proceedings Paper
Year published
2020
Published
in International Conference on Quality Engineering and Management, ISSN: 2184-3481
Volume: 2020-September, Pages: 233-258
Conference
4Th International Conference on Quality Engineering and Management, Icqem 2020, Date: 21 September 2020 through 22 September 2020
Indexing
Scopus®
Publication Identifiers
Scopus: 2-s2.0-85093850308
Source Identifiers
ISSN: 2184-3481
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