Robotizing Shared Service Centres: Key Challenges and Outcomes

AuthID
P-00T-5YR
2
Author(s)
Figueiredo, AS
·
Document Type
Article
Year published
2021
Published
in JOURNAL OF SERVICE THEORY AND PRACTICE, ISSN: 2055-6225
Volume: 31, Issue: 1, Pages: 157-178 (22)
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Publication Identifiers
SCOPUS: 2-s2.0-85097008012
Wos: WOS:000596407700001
Source Identifiers
ISSN: 2055-6225
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