Assisted Vs. Self-Checkout in Retail: An Empirical Analysis of the Impact of Operational Process Dimensions on Customer Satisfaction, Recommendation and Reuse

AuthID
 P-00Z-WSJ
4
Author(s)
Lago, A
·
Moscoso, P
·
Prieto, E
Document Type
Article
Year published
2016
Published
in J. Serv. Sci. Res.
Volume: 8, Issue: 1, Pages: 1-39
Indexing
Dblp®/en/publications/view/1045298
Publication Identifiers
Dblp: journals/jossr/AmorimLMP16
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