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A Framework for Customer Knowledge Management Based on Social Semantic Web
AuthID
P-014-2CP
3
Author(s)
Chaves, MS
·
Trojahn, C
·
Pedron, CD
Document Type
Book Chapter
Year published
2011
Published
in
Advances in Electronic Commerce - Customer Relationship Management and the Social and Semantic Web,
ISSN: 1935-2921
Pages: 141-157
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Publication Identifiers
DOI
:
10.4018/978-1-61350-044-6.ch009
Source Identifiers
ISSN
: 1935-2921
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