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TITLE: Using Data Envelopment Analysis to support the design of process improvement interventions in electricity distribution  Full Text
AUTHORS: Carla A F Amado; Sergio P Santos ; Joao F C Sequeira;
PUBLISHED: 2013, SOURCE: EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, VOLUME: 228, ISSUE: 1
INDEXED IN: Scopus WOS CrossRef
2
TITLE: A MULTIPLE CRITERIA FRAMEWORK TO EVALUATE BANK BRANCH POTENTIAL ATTRACTIVENESS  Full Text
AUTHORS: Fernando A F Ferreira ; Ronald W Spahr; Sergio P Santos ; Paulo M M Rodrigues ;
PUBLISHED: 2012, SOURCE: INTERNATIONAL JOURNAL OF STRATEGIC PROPERTY MANAGEMENT, VOLUME: 16, ISSUE: 3
INDEXED IN: Scopus WOS CrossRef: 30
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TITLE: Assessing the efficiency of mother-to-child HIV prevention in low- and middle-income countries using data envelopment analysis  Full Text
AUTHORS: Sergio P Santos ; Carla A E Amado; Mauro F Santos;
PUBLISHED: 2012, SOURCE: HEALTH CARE MANAGEMENT SCIENCE, VOLUME: 15, ISSUE: 3
INDEXED IN: Scopus WOS CrossRef
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TITLE: Integrating the Data Envelopment Analysis and the Balanced Scorecard approaches for enhanced performance assessment  Full Text
AUTHORS: Carla A F Amado; Sergio P Santos ; Pedro M Marques;
PUBLISHED: 2012, SOURCE: OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE, VOLUME: 40, ISSUE: 3
INDEXED IN: Scopus WOS CrossRef
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TITLE: Adding value to bank branch performance evaluation using cognitive maps and MCDA: a case study
AUTHORS: Ferreira, FAF ; Santos, SP ; Rodrigues, PMM ;
PUBLISHED: 2011, SOURCE: JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY, VOLUME: 62, ISSUE: 7
INDEXED IN: Scopus WOS CrossRef: 39
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TITLE: Formative evaluation of electricity distribution utilities using data envelopment analysis
AUTHORS: Santos, SP ; Amado, CAF; Rosado, JR;
PUBLISHED: 2011, SOURCE: JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY, VOLUME: 62, ISSUE: 7
INDEXED IN: Scopus WOS CrossRef
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TITLE: Is TQM more difficult to implement than other transformational strategies?  Full Text
AUTHORS: Carlos JF Cândido ; Sergio P Santos ;
PUBLISHED: 2011, SOURCE: TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, VOLUME: 22, ISSUE: 11
INDEXED IN: Scopus WOS CrossRef: 22
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TITLE: Enhanced performance measurement using OR: a case study
AUTHORS: Santos, SP ; Belton, V; Howick, S;
PUBLISHED: 2008, SOURCE: JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY, VOLUME: 59, ISSUE: 6
INDEXED IN: Scopus WOS CrossRef