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Joaquim Gonçalves Antunes
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R-000-QSB
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TITLE:
A gestão de relacionamento com os cidadãos (CzRM). Estudo aplicado a um município português de média dimensão
AUTHORS:
Joaquim Antunes
; Lucília Correia;
PUBLISHED:
2023
,
SOURCE:
Revista Ibérica de Sistemas e Tecnologias de Informação,
VOLUME:
E60,
ISSUE:
07/2023
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