Mario Antonio Gomes Augusto


AuthID: R-000-CVA

Confirmed Publications: 10



1
TITLE: Assessing the competitive effectiveness of hospitals: The role of quality improvement initiatives  Full Text
AUTHORS: Mahmoud Yasin; Mario Augusto ; Joao Lisboa ; Phillip Miller;
PUBLISHED: 2011, SOURCE: TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, VOLUME: 22, ISSUE: 4
INDEXED IN: Scopus WOS CrossRef: 4
IN MY: ORCID
2
TITLE: Contextual Factors and the Creativity of Frontline Employees: The Mediating Effects of Role Stress and Intrinsic Motivation
AUTHORS: Filipe Coelho ; Mario Augusto ; Luis Filipe Lages ;
PUBLISHED: 2011, SOURCE: JOURNAL OF RETAILING, VOLUME: 87, ISSUE: 1
INDEXED IN: Scopus WOS CrossRef: 93
IN MY: ORCID
3
TITLE: Climate perceptions and the customer orientation of frontline service employees  Full Text
AUTHORS: Filipe Jorge Coelho ; Mario Gomes Augusto ; Arnaldo Fernandes Coelho; Patricia Moura Sa ;
PUBLISHED: 2010, SOURCE: SERVICE INDUSTRIES JOURNAL, VOLUME: 30, ISSUE: 8
INDEXED IN: Scopus WOS CrossRef: 25
IN MY: ORCID
4
TITLE: Job Characteristics and the Creativity of Frontline Service Employees
AUTHORS: Filipe Coelho ; Mario Augusto ;
PUBLISHED: 2010, SOURCE: JOURNAL OF SERVICE RESEARCH, VOLUME: 13, ISSUE: 4
INDEXED IN: Scopus WOS CrossRef: 61
IN MY: ORCID
5
6
TITLE: Benchmarking in a multiple criteria performance context: An application and a conceptual framework  Full Text
AUTHORS: Mario Augusto ; Joao Lisboa ; Mahmoud Yasin; Jose Rui Figueira ;
PUBLISHED: 2008, SOURCE: EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, VOLUME: 184, ISSUE: 1
INDEXED IN: Scopus WOS CrossRef: 9
IN MY: ORCID
7
TITLE: Organizational factors associated with job characteristics: Evidence from frontline service employees  Full Text
AUTHORS: Coelho, F ; Augusto, M ;
PUBLISHED: 2008, SOURCE: Journal of Strategic Marketing, VOLUME: 16, ISSUE: 2
INDEXED IN: Scopus CrossRef: 4
IN MY: ORCID
8
9
TITLE: An application of a multicriteria approach to ranking Portuguese companies: Methodology and benchmarking implications
AUTHORS: Augusto, M ; Figueira, J; Lisboa, J ; Yasin, M;
PUBLISHED: 2003, SOURCE: 34th Annual Meeting of the Decision Sciences Institute in Proceedings - Annual Meeting of the Decision Sciences Institute
INDEXED IN: Scopus
IN MY: ORCID
10
TITLE: A Multiple Criteria Based Approach to Assessing the Performance of Sectors of the Portuguese Economy
AUTHORS: Augusto, M ; Figueira, J; Lisboa, J ; Yasin, MM;
PUBLISHED: 2002, SOURCE: Decision Sciences Institute 2002 Proceedings in Proceedings - Annual Meeting of the Decision Sciences Institute
INDEXED IN: Scopus
IN MY: ORCID

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