31
TITLE: Customer experience modeling: from customer experience to service design
AUTHORS: Jorge Teixeira ; Lia Patricio ; Nuno J Nunes ; Leonel Nobrega ; Raymond P Fisk; Larry Constantine;
PUBLISHED: 2012, SOURCE: JOURNAL OF SERVICE MANAGEMENT, VOLUME: 23, ISSUE: 3
INDEXED IN: Scopus WOS CrossRef: 133
32
TITLE: Customer Experience Modeling: Designing Interactions for Service Systems
AUTHORS: Jorge Teixeira ; Lia Patricio ; Nuno J Nunes ; Leonel Nobrega ;
PUBLISHED: 2011, SOURCE: 13th IFIP TC 13 International Conference on Human-Computer Interaction (INTERACT) in HUMAN-COMPUTER INTERACTION - INTERACT 2011, PT IV, VOLUME: 6949, ISSUE: PART 4
INDEXED IN: Scopus WOS CrossRef: 1
Page 4 of 4. Total results: 32.