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TITLE: Curb your enthusiasm: Examining the customer experience with Alexa and its marketing outcomes  Full Text
AUTHORS: de Oliveira, Guilherme Gouvea; Lizarelli, Fabiane Leticia; Teixeira, Jorge Grenha ; de Sousa Mendes, Glauco Henrique;
PUBLISHED: 2023, SOURCE: JOURNAL OF RETAILING AND CONSUMER SERVICES, VOLUME: 71
INDEXED IN: Scopus WOS CrossRef Unpaywall
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TITLE: Gamification in the customer journey: a conceptual model and future research opportunities
AUTHORS: Silva, Jorge H. O.; Mendes, Glauco H. S.; Teixeira, Jorge G. ; Braatz, Daniel;
PUBLISHED: 2023, SOURCE: JOURNAL OF SERVICE THEORY AND PRACTICE, VOLUME: 33, ISSUE: 3
INDEXED IN: Scopus WOS CrossRef: 3
3
TITLE: SDG commentary: service ecosystems with the planet - weaving the environmental SDGs with human services
AUTHORS: Teixeira, Jorge Grenha ; Gallan, Andrew S.; Wilson, Hugh N.;
PUBLISHED: 2023, SOURCE: JOURNAL OF SERVICES MARKETING, VOLUME: 38, ISSUE: 2
INDEXED IN: Scopus WOS CrossRef: 1 Unpaywall
5
TITLE: Designing an effective risk communication plan as a tool to reduce the risk associated with traditional burning practices in Portugal
AUTHORS: Mayara Emilia Barbosa Souza ; Abílio Pereira Pacheco; Jorge Grenha Teixeira ; José Miguel Cardoso Pereira;
PUBLISHED: 2022, SOURCE: Advances in Forest Fire Research 2022
INDEXED IN: CrossRef Unpaywall
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TITLE: Mitigating rural fires through transformative service research: value cocreation with forest-related rural communities
AUTHORS: Mayara Emilia Barbosa Souza ; Jorge Grenha Teixeira ; Abílio Pereira Pacheco;
PUBLISHED: 2022, SOURCE: Advances in Forest Fire Research 2022
INDEXED IN: CrossRef Unpaywall
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TITLE: Service science in a world flooded with data
AUTHORS: Jorge Grenha Teixeira ; Vera Miguéis ; Henriqueta Nóvoa; João Falcão e Cunha;
PUBLISHED: 2022, SOURCE: Research Handbook on Services Management
INDEXED IN: Scopus
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TITLE: Systematizing experts' risk perception on rural fires resulting from traditional burnings in Portugal: A Mental Model approach
AUTHORS: Mayara Emilia Barbosa Souza ; Abílio Pereira Pacheco; Jorge Grenha Teixeira ;
PUBLISHED: 2022, SOURCE: Advances in Forest Fire Research 2022
INDEXED IN: CrossRef Unpaywall
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TITLE: An exploratory study on the emergency remote education experience of higher education students and teachers during the COVID-19 pandemic  Full Text
AUTHORS: Oliveira, G; Teixeira, JG ; Torres, A ; Morais, C ;
PUBLISHED: 2021, SOURCE: BRITISH JOURNAL OF EDUCATIONAL TECHNOLOGY, VOLUME: 52, ISSUE: 4
INDEXED IN: Scopus WOS DBLP CrossRef: 187
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TITLE: Customer experience research: intellectual structure and future research opportunities
AUTHORS: Silva, JHO; Mendes, GHS; Miguel, PCA; Amorim, M ; Teixeira, JG ;
PUBLISHED: 2021, SOURCE: JOURNAL OF SERVICE THEORY AND PRACTICE, VOLUME: 31, ISSUE: 6
INDEXED IN: Scopus WOS CrossRef: 9 Unpaywall
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