22
TITLE: Handbook of Service Science, Volume II
AUTHORS: Paul P Maglio; Cheryl A Kieliszewski; James C Spohrer; Kelly Lyons; Lia Patrício ; Yuriko Sawatani;
PUBLISHED: 2019, SOURCE: Service Science: Research and Innovations in the Service Economy
INDEXED IN: CrossRef: 4
IN MY: ORCID
23
TITLE: Leveraging service design as a multidisciplinary approach to service innovation
AUTHORS: Maira Prestes Joly; Jorge Grenha Teixeira ; Lia Patricio ; Daniela Sangiorgi;
PUBLISHED: 2019, SOURCE: JOURNAL OF SERVICE MANAGEMENT, VOLUME: 30, ISSUE: 6
INDEXED IN: Scopus WOS CrossRef: 6
IN MY: ORCID
24
TITLE: Bringing Design Science Research to Service Design
AUTHORS: Teixeira, JG ; Patrício, L ; Tuunanen, T;
PUBLISHED: 2018, SOURCE: 9th International Conference on Exploring Service Science, IESS 2018 in Lecture Notes in Business Information Processing, VOLUME: 331
INDEXED IN: Scopus CrossRef: 4
IN MY: ORCID
25
TITLE: Bringing Service Design to manufacturing companies: Integrating PSS and Service Design approaches  Full Text
AUTHORS: Nina Costa ; Lia Patricio ; Nicola Morelli; Christopher L Magee;
PUBLISHED: 2018, SOURCE: DESIGN STUDIES, VOLUME: 55
INDEXED IN: Scopus WOS CrossRef: 16
IN MY: ORCID
26
TITLE: Company social networks: customer communities or supplementary services?
AUTHORS: Martins, C; Patricio, L ;
PUBLISHED: 2018, SOURCE: JOURNAL OF SERVICES MARKETING, VOLUME: 32, ISSUE: 4
INDEXED IN: Scopus WOS CrossRef Handle
IN MY: ORCID
27
TITLE: Exploring Service Science. 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings
AUTHORS: Gerhard Satzger; Lia Patrício ; Mohamed Zaki; Niklas Kühl; Peter Hottum;
PUBLISHED: 2018, SOURCE: Lecture Notes in Business Information Processing
INDEXED IN: CrossRef: 1 Openlibrary
IN MY: ORCID
28
TITLE: Interactions in healthcare
AUTHORS: Patrício, L ; De Pinho, NF; Teixeira, JG ; Fisk, RP;
PUBLISHED: 2018, SOURCE: Service Science, VOLUME: 10, ISSUE: 1
INDEXED IN: Scopus
IN MY: ORCID
29
TITLE: Preface
AUTHORS: Satzger, G; Patrício, L ; Zaki, M; Kühl, N; Hottum, P;
PUBLISHED: 2018, SOURCE: 9th International Conference on Exploring Service Science, IESS 2018 in Lecture Notes in Business Information Processing, VOLUME: 331
INDEXED IN: Scopus
IN MY: ORCID
30
TITLE: Service Design for Value Networks: Enabling Value Cocreation Interactions in Healthcare
AUTHORS: Lia Patricio ; Nelson Figueiredo de Pinho; Jorge Grenha Teixeira ; Raymond P Fisk;
PUBLISHED: 2018, SOURCE: SERVICE SCIENCE, VOLUME: 10, ISSUE: 1
INDEXED IN: WOS CrossRef: 30
IN MY: ORCID
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