Ana Catarina Ribeiro Gomes
AuthID: R-004-SC8
1
TITLE: ISO 9001 European Scoreboard: an instrument to measure macroquality Full Text
AUTHORS: Paulo Alexandre D A da Costa Araujo Sampaio; Pedro Manuel Tavares L D Lopes de Andrade Saraiva; Ana Catarina R Ribeiro Gomes;
PUBLISHED: 2014, SOURCE: TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, VOLUME: 25, ISSUE: 3-4
AUTHORS: Paulo Alexandre D A da Costa Araujo Sampaio; Pedro Manuel Tavares L D Lopes de Andrade Saraiva; Ana Catarina R Ribeiro Gomes;
PUBLISHED: 2014, SOURCE: TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, VOLUME: 25, ISSUE: 3-4