ProfileOfResearchers

TITLE: Integration of Engineering Process Control and Statistical Control in Pulp and Paper Industry
AUTHORS: Ana S Matos; Jose G Requeijo ; Zulema L Pereira;
PUBLISHED: 2008, SOURCE: 18th European Symposium on Computer Aided Process Engineering (ESCAPE-18) in 18TH EUROPEAN SYMPOSIUM ON COMPUTER AIDED PROCESS ENGINEERING, VOLUME: 25

INDEXED IN:

Scopus

WOS

TITLE: Process capability in services
AUTHORS: Rogério Puga‐Leal; Zulema Lopes Pereira;
PUBLISHED: 2007, SOURCE: Int J Qual & Reliability Mgmt - International Journal of Quality & Reliability Management, VOLUME: 24, ISSUE: 8

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CrossRef

TITLE: Improving the use of QFD with axiomatic design
AUTHORS: Antnio M Goncalves Coelho ; Antonio J F Mourao ; Zulema L Pereira;
PUBLISHED: 2005, SOURCE: CONCURRENT ENGINEERING-RESEARCH AND APPLICATIONS, VOLUME: 13, ISSUE: 3

INDEXED IN:

Scopus

WOS

TITLE: Service recovery at a financial institution
AUTHORS: Leal, RP; Pereira, ZL;
PUBLISHED: 2003, SOURCE: International Journal of Quality and Reliability Management, VOLUME: 20, ISSUE: 6

INDEXED IN:

Scopus

TITLE: Quality training: Needs and evaluation - findings from a European survey Full Text
AUTHORS: Mathews, BP; Ueno, A; Kekale, T; Repka, M; Pereira, ZL; Silva, G;
PUBLISHED: 2001, SOURCE: TOTAL QUALITY MANAGEMENT, VOLUME: 12, ISSUE: 4-5

INDEXED IN:

Scopus

WOS

TITLE: European quality management practices. The impact of national culture
AUTHORS: Brian P Mathews; Akiko Ueno; Tauno Kekäle; Mikko Repka; Zulema Lopes Pereira; Graça Silva;
PUBLISHED: 2001, SOURCE: Int J Qual & Reliability Mgmt - International Journal of Quality & Reliability Management, VOLUME: 18, ISSUE: 7

INDEXED IN:

CrossRef

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