Claudia Sofia Magalhães de Carvalho Patricio


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Publications Requiring Validation

1
TITLE: ASSESSING USERS' PERCEPTIONS ON HOW TO IMPROVE PUBLIC SERVICES QUALITY  Full Text
AUTHORS: Claudia Carvalho; Carlos Brito ;
PUBLISHED: 2012, SOURCE: PUBLIC MANAGEMENT REVIEW, VOLUME: 14, ISSUE: 4
INDEXED IN: Scopus WOS CrossRef: 18

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