Luís Alexandre Ferreira da Silva
AuthID: R-001-P2V
1
TITLE: An IT Infrastructure Patterns Approach To Improve IT Service Management Quality
AUTHORS: Luis Ferreira da Silva; Fernando B E Brito e Abreu ;
PUBLISHED: 2010, SOURCE: 7th International Conference on the Quality of Information and Communications Technology (QUATIC) in QUATIC 2010: SEVENTH INTERNATIONAL CONFERENCE ON THE QUALITY OF INFORMATION AND COMMUNICATIONS TECHNOLOGY
AUTHORS: Luis Ferreira da Silva; Fernando B E Brito e Abreu ;
PUBLISHED: 2010, SOURCE: 7th International Conference on the Quality of Information and Communications Technology (QUATIC) in QUATIC 2010: SEVENTH INTERNATIONAL CONFERENCE ON THE QUALITY OF INFORMATION AND COMMUNICATIONS TECHNOLOGY
2
TITLE: Reengineering IT Infrastructures: A Method for Topology Discovery
AUTHORS: Luis Ferreira da Silva; Fernando B E Brito e Abreu ;
PUBLISHED: 2010, SOURCE: 7th International Conference on the Quality of Information and Communications Technology (QUATIC) in QUATIC 2010: SEVENTH INTERNATIONAL CONFERENCE ON THE QUALITY OF INFORMATION AND COMMUNICATIONS TECHNOLOGY
AUTHORS: Luis Ferreira da Silva; Fernando B E Brito e Abreu ;
PUBLISHED: 2010, SOURCE: 7th International Conference on the Quality of Information and Communications Technology (QUATIC) in QUATIC 2010: SEVENTH INTERNATIONAL CONFERENCE ON THE QUALITY OF INFORMATION AND COMMUNICATIONS TECHNOLOGY
