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TITLE: Improving Product Quality and Reliability with Customer Experience Data  Full Text
AUTHORS: Aarnout Brombacher; Eva Hopma; Ashwin Ittoo; Yuan Lu; Ilse Luyk; Laura Maruster; Joel Ribeiro ; Ton Weijters; Hans Wortmann;
PUBLISHED: 2012, SOURCE: QUALITY AND RELIABILITY ENGINEERING INTERNATIONAL, VOLUME: 28, ISSUE: 8
INDEXED IN: Scopus WOS DBLP CrossRef: 11