Fabio M. R. R. Goncalves
AuthID: R-00J-S1W
1
TITLE: Inertia, group conformity and customer loyalty in healthcare in the information age
AUTHORS: Fabio M R R Goncalves; Carlos JF Cândido ; Isabel Maria Pereira Luis Feliciano;
PUBLISHED: 2020, SOURCE: JOURNAL OF SERVICE THEORY AND PRACTICE, VOLUME: 30, ISSUE: 3
AUTHORS: Fabio M R R Goncalves; Carlos JF Cândido ; Isabel Maria Pereira Luis Feliciano;
PUBLISHED: 2020, SOURCE: JOURNAL OF SERVICE THEORY AND PRACTICE, VOLUME: 30, ISSUE: 3
