1
TITLE: Cluster-Based Approaches toward Developing a Customer Loyalty Program in a Private Security Company
AUTHORS: de Sousa, Arthur; Moro, Sergio; Pereira R. ; Prati, Andrea;
PUBLISHED: 2024, SOURCE: APPLIED SCIENCES-BASEL, VOLUME: 14, ISSUE: 1
INDEXED IN: Scopus WOS
2
TITLE: Analyzing hate speech dynamics on Twitter/X: Insights from conversational data and the impact of user interaction patterns
AUTHORS: Fonseca, Antonio; Pontes, Catarina; Moro, Sergio; Batista, Fernando; Ribeiro, Ricardo; Guerra, Rita; Carvalho, Paula; Marques, Catarina; Silva, Claudia;
PUBLISHED: 2024, SOURCE: HELIYON, VOLUME: 10, ISSUE: 11
INDEXED IN: Scopus WOS CrossRef
3
TITLE: Towards a News Recommendation System to increase Reader Engagement through Newsletter Content Personalization
AUTHORS: Elizabeth Fernandes; Sergio Moro; Paulo Cortez;
PUBLISHED: 2024, SOURCE: 2023 International Conference on ENTERprise Information Systems, CENTERIS 2023 - International Conference on Project MANagement, ProjMAN 2023 - International Conference on Health and Social Care Information Systems and Technologies, HCist 2023 in Procedia Computer Science, VOLUME: 239
INDEXED IN: Scopus
4
TITLE: Tracing the evolution of digitalisation research in business and management fields: Bibliometric analysis, topic modelling and deep learning trend forecasting
AUTHORS: Talafidaryani, Mojtaba; Jalali, Seyed Mohammad Jafar; Moro, Sergio;
PUBLISHED: 2023, SOURCE: JOURNAL OF INFORMATION SCIENCE
INDEXED IN: Scopus WOS
5
TITLE: The role of badges to spur frequent travelers to write online reviews
AUTHORS: Moro, Sergio; Stellacci, Stefania;
PUBLISHED: 2023, SOURCE: JOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY
INDEXED IN: Scopus WOS
6
TITLE: Unveiling the relationship between sustainable development and Industry 4.0: A text mining literature analysis  Full Text
AUTHORS: Strazzullo, Serena; Moro, Sergio; Cricelli, Livio;
PUBLISHED: 2023, SOURCE: SUSTAINABLE DEVELOPMENT
INDEXED IN: Scopus WOS
7
TITLE: Understanding How Intelligent Process Automation Impacts Business Continuity: Mapping IEEE/2755:2020 and ISO/22301:2019
AUTHORS: Cascais Bras, Jose; Pereira, Ruben Filipe; Moro, Sergio; Bianchi, Isaias Scalabrin; Ribeiro, Rui;
PUBLISHED: 2023, SOURCE: IEEE ACCESS, VOLUME: 11
INDEXED IN: Scopus WOS
8
TITLE: Restaurant containment measures and perceived service quality: implications for future pandemics
AUTHORS: Paulo Ribeiro; Ricardo Ramos; Sérgio Moro;
PUBLISHED: 2023, SOURCE: Consumer Behavior in Tourism and Hospitality
INDEXED IN: Scopus
10
TITLE: Unfolding Social Work Research to Address the COVID-19 Impact: A Text Mining literature Analysis
AUTHORS: Casquilho Martins, I; Belchior Rocha, H; Moro, S;
PUBLISHED: 2022, SOURCE: BRITISH JOURNAL OF SOCIAL WORK
INDEXED IN: WOS
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