1
TITLE: The augmentation effect of artificial intelligence: can AI framing shape customer acceptance of AI-based services?  Full Text
AUTHORS: Vorobeva, Darina; Pinto, Diego Costa; Antonio, Nuno; Mattila, Anna S.;
PUBLISHED: 2023, SOURCE: CURRENT ISSUES IN TOURISM
INDEXED IN: Scopus WOS
2
TITLE: Thinking Skills Don't Protect Service Workers from Replacement by Artificial Intelligence
AUTHORS: Vorobeva, Darina; El Fassi, Yasmina; Costa Pinto, Diego; Hildebrand, Diego; Herter, Marcia M.; Mattila, Anna S.;
PUBLISHED: 2022, SOURCE: JOURNAL OF SERVICE RESEARCH
INDEXED IN: Scopus WOS