Nelson Fernando Pinheiro Gama
AuthID: R-002-EZQ
1
TITLE: Ontology engineering step in design science research methodology: a technique to gather and reuse knowledge Full Text
AUTHORS: Lukasz Ostrowski; Markus Helfert; Nelson Gama;
PUBLISHED: 2014, SOURCE: BEHAVIOUR & INFORMATION TECHNOLOGY, VOLUME: 33, ISSUE: 5
AUTHORS: Lukasz Ostrowski; Markus Helfert; Nelson Gama;
PUBLISHED: 2014, SOURCE: BEHAVIOUR & INFORMATION TECHNOLOGY, VOLUME: 33, ISSUE: 5
2
TITLE: ITIL Metamodel
AUTHORS: Nelson Gama; Marco Vicente; Miguel Mira da Silva;
PUBLISHED: 2014, SOURCE: 12th International Conference on Service-Oriented Computing (ICSOC) in SERVICE-ORIENTED COMPUTING, ICSOC 2014, VOLUME: 8831
AUTHORS: Nelson Gama; Marco Vicente; Miguel Mira da Silva;
PUBLISHED: 2014, SOURCE: 12th International Conference on Service-Oriented Computing (ICSOC) in SERVICE-ORIENTED COMPUTING, ICSOC 2014, VOLUME: 8831
3
TITLE: A business motivation model for it service management
AUTHORS: Vicente, M; Gama, N; Miguel Mira da Silva ;
PUBLISHED: 2014, SOURCE: International Journal of Information System Modeling and Design, VOLUME: 5, ISSUE: 1
AUTHORS: Vicente, M; Gama, N; Miguel Mira da Silva ;
PUBLISHED: 2014, SOURCE: International Journal of Information System Modeling and Design, VOLUME: 5, ISSUE: 1
INDEXED IN: 
Scopus 
CrossRef
Scopus CrossRef4
TITLE: IT Services Reference Catalog
AUTHORS: Nelson Gama; Maria do Mar Rosa; Miguel Mira da Silva ;
PUBLISHED: 2013, SOURCE: 13th IFIP/IEEE International Symposium on Integrated Network Management (IM) in 2013 IFIP/IEEE INTERNATIONAL SYMPOSIUM ON INTEGRATED NETWORK MANAGEMENT (IM 2013)
AUTHORS: Nelson Gama; Maria do Mar Rosa; Miguel Mira da Silva ;
PUBLISHED: 2013, SOURCE: 13th IFIP/IEEE International Symposium on Integrated Network Management (IM) in 2013 IFIP/IEEE INTERNATIONAL SYMPOSIUM ON INTEGRATED NETWORK MANAGEMENT (IM 2013)
INDEXED IN: Scopus 
WOS
Scopus WOS5
TITLE: Using ArchiMate and TOGAF to Understand the Enterprise Architecture and ITIL Relationship
AUTHORS: Marco Vicente; Nelson Gama; Miguel Mira da Silva ;
PUBLISHED: 2013, SOURCE: 25th International Conference on Advanced Information Systems Engineering (CAiSE) in ADVANCED INFORMATION SYSTEMS ENGINEERING WORKSHOPS (CAISE), VOLUME: 148
AUTHORS: Marco Vicente; Nelson Gama; Miguel Mira da Silva ;
PUBLISHED: 2013, SOURCE: 25th International Conference on Advanced Information Systems Engineering (CAiSE) in ADVANCED INFORMATION SYSTEMS ENGINEERING WORKSHOPS (CAISE), VOLUME: 148
6
TITLE: Modeling ITIL Business Motivation Model in ArchiMate
AUTHORS: Marco Vicente; Nelson gama; Miguel Mira da Silva ;
PUBLISHED: 2013, SOURCE: 4th International Conferences on Exploring Service Science in EXPLORING SERVICES SCIENCE, IESS 2013, VOLUME: 143
AUTHORS: Marco Vicente; Nelson gama; Miguel Mira da Silva ;
PUBLISHED: 2013, SOURCE: 4th International Conferences on Exploring Service Science in EXPLORING SERVICES SCIENCE, IESS 2013, VOLUME: 143
INDEXED IN: WOS CrossRef
WOS CrossRef7
TITLE: A Method for Identifying IT Services Using Incidents
AUTHORS: Maria do Mar Rosa; Nelson Gama; Miguel Mira da Silva ;
PUBLISHED: 2012, SOURCE: 8th International Conference on the Quality of Information and Communications Technology (QUATIC) in 2012 EIGHTH INTERNATIONAL CONFERENCE ON THE QUALITY OF INFORMATION AND COMMUNICATIONS TECHNOLOGY (QUATIC 2012)
AUTHORS: Maria do Mar Rosa; Nelson Gama; Miguel Mira da Silva ;
PUBLISHED: 2012, SOURCE: 8th International Conference on the Quality of Information and Communications Technology (QUATIC) in 2012 EIGHTH INTERNATIONAL CONFERENCE ON THE QUALITY OF INFORMATION AND COMMUNICATIONS TECHNOLOGY (QUATIC 2012)
8
TITLE: Using People CMM for Dealing with Resistance on Implementing ITIL
AUTHORS: Raul Nunes da Silva; Miguel Mira da Silva ; Nelson Gama;
PUBLISHED: 2010, SOURCE: International Conference on ENTERprize Information Systems in ENTERPRISE INFORMATION SYSTEMS PT II, VOLUME: 110, ISSUE: PART 2
AUTHORS: Raul Nunes da Silva; Miguel Mira da Silva ; Nelson Gama;
PUBLISHED: 2010, SOURCE: International Conference on ENTERprize Information Systems in ENTERPRISE INFORMATION SYSTEMS PT II, VOLUME: 110, ISSUE: PART 2
9
TITLE: Innovation scorecard: A balanced scorecard for measuring the value added by innovation
AUTHORS: Nelson Gama; Miguel Mira da Silva ; Jose Ataide;
PUBLISHED: 2007, SOURCE: 3rd International Conference on Digital Enterprise Technology in DIGITAL ENTERPRISE TECHNOLOGY: PERSPECTIVES AND FUTURE CHALLENGES
AUTHORS: Nelson Gama; Miguel Mira da Silva ; Jose Ataide;
PUBLISHED: 2007, SOURCE: 3rd International Conference on Digital Enterprise Technology in DIGITAL ENTERPRISE TECHNOLOGY: PERSPECTIVES AND FUTURE CHALLENGES
INDEXED IN: WOS CrossRef
WOS CrossRef10
TITLE: Intangible assets of information systems
AUTHORS: Nelson Pinheiro da Gama; Miguel Mira da Silva ;
PUBLISHED: 2006, SOURCE: 1st Iberian Conference on Information Systems and Technologies in ACTAS DA 1A CONFERENCIA IBERICA DE SISTEMAS E TECNOLOGIAS DE INFORMACAO, VOL I, VOLUME: 1
AUTHORS: Nelson Pinheiro da Gama; Miguel Mira da Silva ;
PUBLISHED: 2006, SOURCE: 1st Iberian Conference on Information Systems and Technologies in ACTAS DA 1A CONFERENCIA IBERICA DE SISTEMAS E TECNOLOGIAS DE INFORMACAO, VOL I, VOLUME: 1
INDEXED IN: Scopus WOS
Scopus WOS