Lia Raquel Neto Martins Lima Patrício
AuthID: R-000-94F
1
TITLE: Service designers, unite! Identifying shared concerns among multidisciplinary perspectives on service design
AUTHORS: Maíra P Joly; Jorge G Teixeira; Lia Patrício; Daniela Sangiorgi;
PUBLISHED: 2018
AUTHORS: Maíra P Joly; Jorge G Teixeira; Lia Patrício; Daniela Sangiorgi;
PUBLISHED: 2018
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Handle2
TITLE: Design Science Research: an Emerging Methodology for Service Design
AUTHORS: Jorge Teixeira; Lia Patrício; Tuure Tuunanen;
PUBLISHED: 2018
AUTHORS: Jorge Teixeira; Lia Patrício; Tuure Tuunanen;
PUBLISHED: 2018
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Handle3
TITLE: An activity-centric perspective to upframe customer experience and foster service innovation
AUTHORS: Jorge Teixeira; Lia Patrício; Karl J Mickelsson; Kristina Heinonen; Raymond P Fisk;
PUBLISHED: 2017
AUTHORS: Jorge Teixeira; Lia Patrício; Karl J Mickelsson; Kristina Heinonen; Raymond P Fisk;
PUBLISHED: 2017
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Handle4
TITLE: Identifying and systematizing multidisciplinary contributions to Service Design
AUTHORS: Maíra P Joly; Jorge G Teixeira; Lia Patrício; Daniela Sangiorgi;
PUBLISHED: 2017
AUTHORS: Maíra P Joly; Jorge G Teixeira; Lia Patrício; Daniela Sangiorgi;
PUBLISHED: 2017
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Handle5
TITLE: Broadening Service Customer Experience with an Activity-Centric perspective
AUTHORS: Jorge Teixeira; Lia Patrício; Raymond P Fisk;
PUBLISHED: 2016
AUTHORS: Jorge Teixeira; Lia Patrício; Raymond P Fisk;
PUBLISHED: 2016
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Handle6
TITLE: From service experience to value constellation experience: an activity-centric perspective
AUTHORS: Jorge Teixeira; Lia Patrício; Raymond P Fisk;
PUBLISHED: 2015
AUTHORS: Jorge Teixeira; Lia Patrício; Raymond P Fisk;
PUBLISHED: 2015
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Handle7
TITLE: Integrating Management and Interaction Design perspectives for Service Design: The MINDS framework
AUTHORS: Jorge Teixeira; Lia Patrício; Ko H Huang; Raymond P Fisk; Leonel Nóbrega; Larry Constantine;
PUBLISHED: 2015
AUTHORS: Jorge Teixeira; Lia Patrício; Ko H Huang; Raymond P Fisk; Leonel Nóbrega; Larry Constantine;
PUBLISHED: 2015
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Handle8
TITLE: Improving Health Information Systems by employing a Service Design perspective
AUTHORS: Jorge Teixeira; Lia Patrício; Raymond P Fisk; Leonel Nóbrega; Larry Constantine;
PUBLISHED: 2014
AUTHORS: Jorge Teixeira; Lia Patrício; Raymond P Fisk; Leonel Nóbrega; Larry Constantine;
PUBLISHED: 2014
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Handle9
TITLE: Incorporating the customer experience along different iterative cycles of service design
AUTHORS: Teresa Sarmento; Lia Patrício;
PUBLISHED: 2014, SOURCE: ServDes.2014 - Fourth Service Design and Innovation Conference
AUTHORS: Teresa Sarmento; Lia Patrício;
PUBLISHED: 2014, SOURCE: ServDes.2014 - Fourth Service Design and Innovation Conference
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Handle10
TITLE: Mobile Service Experience - a quantitative study
AUTHORS: Teresa Sarmento; Lia Patrício;
PUBLISHED: 2012, SOURCE: AMAServsig2012
AUTHORS: Teresa Sarmento; Lia Patrício;
PUBLISHED: 2012, SOURCE: AMAServsig2012
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