Intelligent Call Routing for Telecommunications Call-Centers

AuthID
 P-00Z-NPX
3
Author(s)
Jorge, S
·
Pereira, C
·
4
Editor(s)
Analide,C;Novais,P;Camacho,D;Yin,H
Document Type
Proceedings Paper
Year published
2020
Published
in Intelligent Data Engineering and Automated Learning - IDEAL 2020 - 21st International Conference, Guimaraes, Portugal, November 4-6, 2020, Proceedings, Part I in Lecture Notes in Computer Science
Volume: 12489, Pages: 316-328
Indexing
Dblp®/en/publications/view/1038045
Publication Identifiers
DBLP: conf/ideal/JorgePN20
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