71
TÍTULO: Towards an Integrated IT Governance and IT Management Framework  Full Text
AUTORES: Ruben Pereira; Miguel Mira da Silva ;
PUBLICAÇÃO: 2012, FONTE: 16th IEEE International Enterprise Distributed Object Computing Conference (EDOC) in 2012 IEEE 16TH INTERNATIONAL ENTERPRISE DISTRIBUTED OBJECT COMPUTING CONFERENCE (EDOC)
INDEXADO EM: Scopus WOS CrossRef
NO MEU: ORCID
72
TÍTULO: Using a CRM Approach for Implementing an Information System to Support ITIL
AUTORES: Ana Vieira; Soraia Figueiredo; Miguel Mira da Silva ;
PUBLICAÇÃO: 2012, FONTE: 8th International Conference on the Quality of Information and Communications Technology (QUATIC) in 2012 EIGHTH INTERNATIONAL CONFERENCE ON THE QUALITY OF INFORMATION AND COMMUNICATIONS TECHNOLOGY (QUATIC 2012)
INDEXADO EM: Scopus WOS CrossRef
73
TÍTULO: Using DEMO to Identify IT Services
AUTORES: Carlos Mendes; Joao Ferreira; Miguel Mira da Silva ;
PUBLICAÇÃO: 2012, FONTE: 8th International Conference on the Quality of Information and Communications Technology (QUATIC) in 2012 EIGHTH INTERNATIONAL CONFERENCE ON THE QUALITY OF INFORMATION AND COMMUNICATIONS TECHNOLOGY (QUATIC 2012)
INDEXADO EM: Scopus WOS CrossRef
74
TÍTULO: Using DEMO-based SLAs for improving City Council services
AUTORES: Mendes, C; Almeida, M; Salvador, N; Miguel Mira da Silva ;
PUBLICAÇÃO: 2012, FONTE: 4th International Conference on Knowledge Engineering and Ontology Development, KEOD 2012 in KEOD 2012 - Proceedings of the International Conference on Knowledge Engineering and Ontology Development
INDEXADO EM: Scopus
NO MEU: ORCID
75
TÍTULO: Using Enterprise Ontology for Improving Emergency Management in Hospitals
AUTORES: David Galego Dias; Luis Velez Lapao ; Miguel Mira da Silva ;
PUBLICAÇÃO: 2012, FONTE: 24th Medical Informatics in Europe Conference (MIE) in QUALITY OF LIFE THROUGH QUALITY OF INFORMATION, VOLUME: 180
INDEXADO EM: Scopus WOS
NO MEU: ORCID
76
TÍTULO: Using enterprise ontology for improving the national health system: Demonstrated in the case of a pharmacy and an emergency department
AUTORES: Dias, D; Mendes, C; Miguel Mira da Silva ;
PUBLICAÇÃO: 2012, FONTE: 4th International Conference on Knowledge Engineering and Ontology Development, KEOD 2012 in KEOD 2012 - Proceedings of the International Conference on Knowledge Engineering and Ontology Development
INDEXADO EM: Scopus
NO MEU: ORCID
77
TÍTULO: Using Enterprise Ontology methodology to assess the quality of information exchange: Demonstrated in the case of emergency medical service
AUTORES: Dias, DG; Xie, S; Miguel Mira da Silva ; Helfert, M;
PUBLICAÇÃO: 2012, FONTE: 18th Americas Conference on Information Systems 2012, AMCIS 2012 in 18th Americas Conference on Information Systems 2012, AMCIS 2012, VOLUME: 3
INDEXADO EM: Scopus
NO MEU: ORCID
78
TÍTULO: A business viewpoint for integrated IT Governance, Risk and Compliance
AUTORES: Vicente, P; Miguel Mira da Silva ;
PUBLICAÇÃO: 2011, FONTE: 2011 IEEE World Congress on Services, SERVICES 2011 in Proceedings - 2011 IEEE World Congress on Services, SERVICES 2011
INDEXADO EM: Scopus CrossRef
NO MEU: ORCID
79
TÍTULO: A conceptual model for integrated governance, risk and compliance
AUTORES: Vicente, P; Miguel Mira da Silva ;
PUBLICAÇÃO: 2011, FONTE: 23rd International Conference on Advanced Information Systems Engineering, CAiSE 2011 in Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), VOLUME: 6741 LNCS
INDEXADO EM: Scopus CrossRef
NO MEU: ORCID
80
TÍTULO: A Maturity Model for Implementing ITIL V3 in Practice
AUTORES: Pereira, R; Miguel Mira da Silva ;
PUBLICAÇÃO: 2011, FONTE: 15th IEEE International Enterprise Distributed Object Computing Conference (EDOC) in 2011 15TH IEEE INTERNATIONAL ENTERPRISE DISTRIBUTED OBJECT COMPUTING CONFERENCE WORKSHOPS (EDOC 2011)
INDEXADO EM: Scopus WOS CrossRef
NO MEU: ORCID
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