Enhancing Knowledge and Strategic Planning of Bank Customer Loyalty Using Fuzzy Cognitive Maps

AuthID
P-015-EZ1
5
Author(s)
Ferreira J.J.M.
·
Meidutė-Kavaliauskienė I.
·
Jalali M.S.
Tipo de Documento
Article
Year published
2017
Publicado
in Technological and Economic Development of Economy, ISSN: 20294913
Volume: 23, Número: 6, Páginas: 860-876 (16)
Indexing
Publication Identifiers
SCOPUS: 2-s2.0-85013156165
Source Identifiers
ISSN: 20294913
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