Effect of Recovery Efforts on Consumer Trust and Loyalty in E-Tail: A Contingency Model

AuthID
 P-016-3ZC
2
Author(s)
Pizzutti C.
·
Tipo de Documento
Article
Year published
2010
Publicado
in International Journal of Electronic Commerce, ISSN: 10864415
Volume: 14, Número: 4, Páginas: 127-160 (33)
Indexing
Scopus®
Crossref®64
Google Scholar®
Publication Identifiers
SCOPUS: 2-s2.0-77954548755
Source Identifiers
ISSN: 10864415
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