Customer Satisfaction Study via a Latent Segment Model

AuthID
 P-007-QPK
1
Author(s)
Tipo de Documento
Article
Year published
2009
Publicado
in Journal of Retailing and Consumer Services, ISSN: 0969-6989
Volume: 16, Número: 5, Páginas: 352-359
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Publication Identifiers
SCOPUS: 2-s2.0-68149147219
Source Identifiers
ISSN: 0969-6989
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