The 8D Methodology: An Effective Way to Reduce Recurrence of Customer Complaints?

AuthID
 P-00A-0HG
2
Author(s)
Riesenberger, CA
·
Tipo de Documento
Proceedings Paper
Year published
2010
Publicado
in WCE 2010 - World Congress on Engineering 2010
Volume: 3, Páginas: 2225-2230
Conference
World Congress on Engineering 2010, Wce 2010, Date: 30 June 2010 through 2 July 2010, Location: London, Patrocinadores: IAENG Society of Artificial Intelligence
Indexing
Scopus®
Publication Identifiers
SCOPUS: 2-s2.0-79959813726
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