Contact Centers: Tool for Effective E-Business

AuthID
 P-00G-0FS
1
Author(s)
Tipo de Documento
Book Chapter
Year published
2011
Publicado
in Innovations in SMEs and Conducting E-Business: Technologies, Trends and Solutions
Páginas: 98-115
Indexing
Scopus®
Google Scholar®
Publication Identifiers
SCOPUS: 2-s2.0-84900619705
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