Improving Satisfaction with Bank Service Offerings: Measuring the Contribution of Each Delivery Channel

AuthID
P-00K-VN7
3
Author(s)
Tipo de Documento
Article
Year published
2003
Publicado
in Managing Service Quality: An International Journal, ISSN: 0960-4529
Volume: 13, Número: 6, Páginas: 471-482
Indexing
Publication Identifiers
SCOPUS: 2-s2.0-84986120216
Source Identifiers
ISSN: 0960-4529
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