An Assessment of Performance-Related Practices in Service Operational Settings: Measures and Utilization Patterns

AuthID
P-002-23Q
2
Author(s)
Tipo de Documento
Article
Year published
2013
Publicado
in SERVICE INDUSTRIES JOURNAL, ISSN: 0264-2069
Volume: 33, Número: 1, Páginas: 73-97 (25)
Indexing
Publication Identifiers
SCOPUS: 2-s2.0-84871083746
Wos: WOS:000311946300005
Source Identifiers
ISSN: 0264-2069
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