After-Sales and Crm: Their Role as a Differentiation Strategy for Clients

AuthID
P-00N-G3Q
2
Author(s)
1
Editor(es)
Rodrigues L.Abraham A.P.Roth J.Kommers P.
Tipo de Documento
Proceedings Paper
Year published
2016
Publicado
in Proceedings of the International Conferences on ICT, Society, and Human Beings 2016, Web Based Communities and Social Media 2016, Big Data Analytics, Data Mining and Computational Intelligence 2016 and Theory and Practice in Modern Computing 2016 - Part of the Multi Conference on Computer Science and Information Systems 2016
Páginas: 66-72
Conference
2017 International Conferences on Information and Communication Technology, Society, and Human Beings, Ict 2016, Web Based Communities and Social Media, Wbc 2016, Big Data Analytics, Data Mining and Computational Intelligence, Bigdaci 2016 and Theory and Practice in Modern Computing, Tpmc 2016, Date: 1 July 2016 through 4 July 2016, Patrocinadores: Madeira Islands;Turismo de Portugal
Indexing
Publication Identifiers
SCOPUS: 2-s2.0-85040237704
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