Architectures for Multichannel Front-Office Service Delivery Models

AuthID
P-00N-R2F
2
Author(s)
Tipo de Documento
Article
Year published
2018
Publicado
in INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, ISSN: 0144-3577
Volume: 38, Número: 3, Páginas: 828-851 (24)
Indexing
Publication Identifiers
SCOPUS: 2-s2.0-85043480153
Wos: WOS:000427151900010
Source Identifiers
ISSN: 0144-3577
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