Did You Lack Integrity or Competence? Effects of Service Recovery Coproduction According to Failure Type

AuthID
 P-00R-10M
5
Author(s)
Reck, D
·
Rech, L
·
Pacheco, NA
·
Wagner, RL
Tipo de Documento
Article
Year published
2019
Publicado
in REVISTA BRASILEIRA DE MARKETING, ISSN: 2177-5184
Volume: 18, Número: 2, Páginas: 221-239 (19)
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Wos®
Google Scholar®
Publication Identifiers
Wos: WOS:000482808200009
Source Identifiers
ISSN: 2177-5184
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