Itsm Automation - Using Machine Learning to Predict Incident Resolution Category

AuthID
 P-00R-70R
3
Author(s)
Costa, J
·
Pereira, R
·
1
Editor(s)
Soliman,KS
Document Type
Proceedings Paper
Year published
2019
Published
in EDUCATION EXCELLENCE AND INNOVATION MANAGEMENT THROUGH VISION 2020
Pages: 5819-5830 (12)
Conference
33Rd International-Business-Information-Management-Association (Ibima) Conference, Date: APR 10-11, 2019, Location: Granada, SPAIN, Sponsors: Int Business Informat Management Assoc
Indexing
Wos®
Scopus®
Publication Identifiers
Scopus: 2-s2.0-85074095893
Wos: WOS:000510675601024
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