The Devil You Know: Self-Esteem and Switching Responses to Poor Service

AuthID
 P-00R-KD4
2
Author(s)
Van Osselaer, SMJ
Tipo de Documento
Article
Year published
2019
Publicado
in JOURNAL OF CONSUMER RESEARCH, ISSN: 0093-5301
Volume: 46, Número: 3, Páginas: 590-605 (16)
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Scopus®
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Publication Identifiers
SCOPUS: 2-s2.0-85083901276
Wos: WOS:000507375800009
Source Identifiers
ISSN: 0093-5301
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