Customer Experience Modeling: from Customer Experience to Service Design

AuthID
 P-002-FE3
6
Author(s)
Fisk, RP
·
1
Editor(es)
Verma, Rohit
Tipo de Documento
Article
Year published
2012
Publicado
in JOURNAL OF SERVICE MANAGEMENT, ISSN: 1757-5818
Volume: 23, Número: 3, Páginas: 362-376 (15)
Indexing
Wos®
Scopus®
Crossref®133
Google Scholar®
Publication Identifiers
SCOPUS: 2-s2.0-84863611818
Wos: WOS:000308627000005
Source Identifiers
ISSN: 1757-5818
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