in EXPLORING SERVICE SCIENCE (IESS 2020) in Lecture Notes in Business Information Processing, ISSN: 1865-1348
Volume: 377, Páginas: 174-186 (13)
Conference
10Th International Conference on Exploring Service Science (Iess), Date: FEB 05-07, 2020, Location: Univ Porto, Fac Engn, Porto, PORTUGAL, Host: Univ Porto, Fac Engn