Assisted Vs. Self-Checkout in Retail: An Empirical Analysis of the Impact of Operational Process Dimensions on Customer Satisfaction, Recommendation and Reuse

AuthID
 P-00S-E36
4
Author(s)
Lago, A
·
Moscoso, P
·
Prieto, E
Tipo de Documento
Article
Year published
2016
Publicado
in Journal of Service Science Research, ISSN: 2093-0720
Volume: 8, Número: 1, Páginas: 1-39
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ISSN: 2093-0720
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