Service Quality, Customer Satisfaction and Customer Value: Holistic Determinants of Loyalty and Word-Of-Mouth in Services

AuthID
 P-00V-0XE
2
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Tipo de Documento
Article
Year published
2022
Publicado
in TQM JOURNAL, ISSN: 1754-2731
Volume: 34, Número: 5, Páginas: 957-978 (22)
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Publication Identifiers
SCOPUS: 2-s2.0-85106487708
Wos: WOS:000889326700006
Source Identifiers
ISSN: 1754-2731
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