The Impact of Culture on the Service Recovery Process

AuthID
 P-00V-34A
4
Author(s)
Teixeira, MJ
·
2
Editor(es)
Borges,AP;Vieira,E
Tipo de Documento
Proceedings Paper
Year published
2020
Publicado
in PROCEEDINGS OF THE INTERNATIONAL CONFERENCE OF APPLIED BUSINESS AND MANAGEMENT (ICABM2020)
Páginas: 645-646 (2)
Conference
3Rd International Conference of Applied Business and Management (Icabm), Date: MAY 07-08, 2020, Location: Inst Super Administracao Gestao, European Business Sch, Porto, PORTUGAL, Host: Inst Super Administracao Gestao, European Business Sch
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Wos®
Publication Identifiers
Wos: WOS:000652015800112
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