Publicações

Customer Loyalty in Hospitality: Can the Quality Perception Be a Key Factor?

AuthID
P-00Y-03H

Author(s)

Marques, MI

Alcantara, AA

Carreira, GGE

Heitor, JC

Editor(es)

Matias,JCD;Pimentel,CMO;dos Reis,JCG;das Dores,JMCM;Santos,G

Tipo de Documento

Proceedings Paper

Year published

2023

Publicado

in QUALITY INNOVATION AND SUSTAINABILITY, ICQIS 2022 in Springer Proceedings in Business and Economics, ISSN: 2198-7246

Páginas: 103-117 (15)

Conference

3Rd International Conference on Quality Innovation and Sustainability (Icqis), Date: MAY 03-04, 2022, Location: Aveiro Univ, Aveiro, PORTUGAL, Host: Aveiro Univ

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Publication Identifiers

DOI: 10.1007/978-3-031-12914-8_9

SCOPUS: 2-s2.0-85148752967

Wos: WOS:000972876700009

Source Identifiers

ISSN: 2198-7246

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Customer Loyalty in Hospitality: Can the Quality Perception Be a Key Factor?

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