Using User-Generated Content to Explore Hotel Service Quality Dimensions

AuthID
P-00K-GZR
2
Author(s)
3
Editor(s)
Borangiu, T; Dragoicea, M; Novoa, H
Document Type
Proceedings Paper
Year published
2016
Published
in EXPLORING SERVICES SCIENCE (IESS 2016) in Lecture Notes in Business Information Processing, ISSN: 1865-1348
Volume: 247, Pages: 155-169 (15)
Conference
7Th International Workshop on Exploring Service Science (Iess), Date: MAY 25-27, 2016, Location: Bucharest, ROMANIA, Sponsors: Univ Politehnica Bucharest, Fac Automat Control & Comp Sci, CIMR Res Ctr, Int Soc Serv Innovat Profess, Luxembourg Inst Sci & Technol, Romanian Acad Sci, IBM Romania
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Publication Identifiers
SCOPUS: 2-s2.0-84970016365
Wos: WOS:000386914200012
Source Identifiers
ISSN: 1865-1348
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