1
TITLE: Optimising ESG-enhanced performance: a literature review of lean, six sigma, and other continuous improvement methodologies  Full Text
AUTHORS: Carneiro, Fatima; Novoa, Henriqueta ; Carvalho, Andre M.; Lamilla, Francisco;
PUBLISHED: 2025, SOURCE: TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, VOLUME: 36, ISSUE: 1-2
INDEXED IN: Scopus WOS CrossRef
IN MY: ORCID
2
TITLE: Optimisation models for project selection in asset management: an application to the water sector
AUTHORS: Vilarinho, Hermilio ; Barbosa, Flavia ; Novoa, Henriqueta ; Silva, Jaime Gabriel; Yamada, Luciana ; Camanho, Ana S. ;
PUBLISHED: 2024, SOURCE: INTERNATIONAL TRANSACTIONS IN OPERATIONAL RESEARCH, VOLUME: 31, ISSUE: 5
INDEXED IN: Scopus WOS CrossRef
IN MY: ORCID
3
TITLE: Water Utility Service Quality Index: A customer-centred approach for assessing the quality of service in the water sector  Full Text
AUTHORS: Vilarinho, Hermilio ; Pereira, Miguel Alves; D'Inverno, Giovanna; Novoa, Henriqueta ; Camanho, Ana S. ;
PUBLISHED: 2024, SOURCE: SOCIO-ECONOMIC PLANNING SCIENCES, VOLUME: 92
INDEXED IN: Scopus WOS CrossRef Unpaywall
IN MY: ORCID
4
TITLE: OTIMIZAÇÃO DE INVESTIMENTOS EM GESTÃO DE ATIVOS DE SISTEMAS DE ABASTECIMENTO DE ÁGUA UTILIZANDO O ÍNDICE DE VALOR DA INFRAESTRUTURA
AUTHORS: Vilarinho, Hermilio ; Flávia Barbosa ; Henriqueta Nóvoa ; Jaime Silva; Ana Camacho ;
PUBLISHED: 2023, SOURCE: Revista de Ativos de Engenharia, VOLUME: 1, ISSUE: 1
INDEXED IN: CrossRef Unpaywall
IN MY: ORCID
6
TITLE: The measurement of asset management performance of water companies  Full Text
AUTHORS: Vilarinho, Hermilio ; D'Inverno, Giovanna; Novoa, Henriqueta ; Camanho, Ana S. ;
PUBLISHED: 2023, SOURCE: SOCIO-ECONOMIC PLANNING SCIENCES, VOLUME: 87
INDEXED IN: Scopus WOS CrossRef
IN MY: ORCID
7
TITLE: ISO 9001:2015: the view from the conformity assessment community  Full Text
AUTHORS: Fonseca, Luis; Domingues, Pedro; Novoa, Henriqueta ; Simpson, Paul; Sa, Joana dos Guimaraes;
PUBLISHED: 2022, SOURCE: TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE
INDEXED IN: Scopus WOS CrossRef Unpaywall
IN MY: ORCID
8
TITLE: Service science in a world flooded with data
AUTHORS: Jorge Grenha Teixeira ; Vera Miguéis ; Henriqueta Nóvoa ; João Falcão e Cunha;
PUBLISHED: 2022, SOURCE: Research Handbook on Services Management
INDEXED IN: Scopus
9
TITLE: Motivations for ISO 9001 quality management system implementation and certification - mapping the territory with a novel classification proposal
AUTHORS: Fonseca, LM; Cardoso, MC; Novoa, MH ;
PUBLISHED: 2021, SOURCE: INTERNATIONAL JOURNAL OF QUALITY AND SERVICE SCIENCES, VOLUME: 14, ISSUE: 1
INDEXED IN: WOS CrossRef: 6
IN MY: ORCID
10
TITLE: Applying lean six sigma methodologies for quality improvement in a powder coatings industry
AUTHORS: Carneiro, F; Valdoleiros, D; Nóvoa, H ; Rodrigues, M;
PUBLISHED: 2020, SOURCE: 4th International Conference on Quality Engineering and Management, ICQEM 2020 in International Conference on Quality Engineering and Management, VOLUME: 2020-September
INDEXED IN: Scopus
IN MY: ORCID
Page 1 of 4. Total results: 32.