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Understanding the Customer Experience with Smart Services
AuthID
P-00S-RJK
4
Author(s)
Goncalves, L
·
Patricio, L
·
Teixeira, JG
·
Wunderlich, NV
Document Type
Article
Year published
2020
Published
in
JOURNAL OF SERVICE MANAGEMENT,
ISSN: 1757-5818
Volume: 31, Issue: 4, Pages: 723-744 (22)
Indexing
Wos
®
Scopus
®
Crossref
®
1
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®
Metadata
Sources
Publication Identifiers
DOI
:
10.1108/josm-11-2019-0349
SCOPUS
: 2-s2.0-85091793472
Wos
: WOS:000574696600001
Source Identifiers
ISSN
: 1757-5818
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