Paulo Jorge A. D. Afonso da Silva Madaleno
AuthID: R-00H-RD4
1
TITLE: Satisfaction and Loyalty of Customers in a Financial Institution: A Case Study
AUTHORS: Madaleno, PJAD; Fernandes, PO ; Alves, JMA;
PUBLISHED: 2018, SOURCE: 31st International-Business-Information-Management-Association Conference in INNOVATION MANAGEMENT AND EDUCATION EXCELLENCE THROUGH VISION 2020, 2018, VOLS I -XI
AUTHORS: Madaleno, PJAD; Fernandes, PO ; Alves, JMA;
PUBLISHED: 2018, SOURCE: 31st International-Business-Information-Management-Association Conference in INNOVATION MANAGEMENT AND EDUCATION EXCELLENCE THROUGH VISION 2020, 2018, VOLS I -XI
INDEXED IN: Scopus WOS