P. Sim?Es Coelho
AuthID: R-00K-KJB
1
TITLE: The role of communication and trust in explaining customer loyalty: An extension to the ECSI model
AUTHORS: Ball, D; Simões Coelho, P; Machás, A;
PUBLISHED: 2004, SOURCE: European Journal of Marketing, VOLUME: 38, ISSUE: 9-10
AUTHORS: Ball, D; Simões Coelho, P; Machás, A;
PUBLISHED: 2004, SOURCE: European Journal of Marketing, VOLUME: 38, ISSUE: 9-10
INDEXED IN: 
Scopus
Scopus