Assessing Customer Satisfaction and Loyalty in the Retail Sector

AuthID
 P-00N-50M
4
Author(s)
Biscaia, AR
·
Moura e Sa, PME
·
Document Type
Article
Year published
2017
Published
in INTERNATIONAL JOURNAL OF QUALITY & RELIABILITY MANAGEMENT, ISSN: 0265-671X
Volume: 34, Issue: 9, Pages: 1508-1529 (22)
Indexing
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Scopus®
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Publication Identifiers
SCOPUS: 2-s2.0-85031786095
Wos: WOS:000418536500007
Source Identifiers
ISSN: 0265-671X
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