21
TÍTULO: Using User-Generated Content to Explore Hotel Service Quality Dimensions
AUTORES: Vera L Migueis ; Henriqueta Novoa ;
PUBLICAÇÃO: 2016, FONTE: 7th International Workshop on Exploring Service Science (IESS) in EXPLORING SERVICES SCIENCE (IESS 2016), VOLUME: 247
INDEXADO EM: Scopus WOS CrossRef: 9
NO MEU: ORCID
22
TÍTULO: An Agile BPM System for Knowledge-Based Service Organizations
AUTORES: Jose Antonio Faria ; Henriqueta Novoa ;
PUBLICAÇÃO: 2015, FONTE: 6th International Conferences on Exploring Service Science 1.5 (IESS) in EXPLORING SERVICES SCIENCE, IESS 2015, VOLUME: 201
INDEXADO EM: Scopus WOS CrossRef: 6
NO MEU: ORCID
23
TÍTULO: Exploring Services Science. 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings
AUTORES: Henriqueta Nóvoa ; Monica Drăgoicea;
PUBLICAÇÃO: 2015, FONTE: Lecture Notes in Business Information Processing
INDEXADO EM: CrossRef: 1
NO MEU: ORCID
24
TÍTULO: A proposal for a public transport ticketing solution based on customers' mobile devices
AUTORES: Marta Campos Ferreira ; Henriqueta Novoa ; Teresa Galvao Dias ; Joao F E Falcao e Cunha ;
PUBLICAÇÃO: 2014, FONTE: 16th Meeting of the Euro-Working-Group-in-Transportation in TRANSPORTATION: CAN WE DO MORE WITH LESS RESOURCES? - 16TH MEETING OF THE EURO WORKING GROUP ON TRANSPORTATION - PORTO 2013, VOLUME: 111
INDEXADO EM: WOS CrossRef: 19
NO MEU: ORCID
25
TÍTULO: An application of Knowledge Management in Design Structure Matrix for a process improvement phase
AUTORES: Arsalan Farooq; Tavares, SMO ; Henriqueta Novoa ; Antonio Araujo;
PUBLICAÇÃO: 2014, FONTE: 16th International Dependency and Structure Modelling Conference (DSM) in RISK AND CHANGE MANAGEMENT IN COMPLEX SYSTEMS
INDEXADO EM: Scopus WOS
NO MEU: ORCID
26
TÍTULO: Preface
AUTORES: Nóvoa, H ; Drăgoicea, M; Léonard, M;
PUBLICAÇÃO: 2014, FONTE: 6th International Conference on Exploring Services Science, IESS 2015 in Lecture Notes in Business Information Processing, VOLUME: 201
INDEXADO EM: Scopus
NO MEU: ORCID
27
TÍTULO: A Proposal for a Mobile Ticketing Solution for Metropolitan Area of Oporto Public Transport
AUTORES: Marta Campos Ferreira ; Maria Henriqueta Novoa ; Teresa Galvao Dias ;
PUBLICAÇÃO: 2013, FONTE: 4th International Conferences on Exploring Service Science in EXPLORING SERVICES SCIENCE, IESS 2013, VOLUME: 143
INDEXADO EM: Scopus WOS CrossRef: 11
NO MEU: ORCID
28
TÍTULO: Application of non-conformity matrix to predict system interactions in complex quality problems
AUTORES: Tavares, SMO; Farooq, A; Araújo, A; Nóvoa, H ;
PUBLICAÇÃO: 2013, FONTE: Lecture Notes in Mechanical Engineering, VOLUME: 7
INDEXADO EM: Scopus CrossRef
NO MEU: ORCID
29
TÍTULO: Evaluation of a Non-Conformity Matrix Complexity using Components Modularity Metrics
AUTORES: Farooq, A; Araujo, A; Tavares, SMO; Novoa, H ;
PUBLICAÇÃO: 2013, FONTE: 15th International Dependency and Structure Modelling Conference (DSM) in REDUCING RISK IN INNOVATION
INDEXADO EM: Scopus WOS
30
TÍTULO: Lecture Notes in Business Information Processing: Preface
AUTORES: E Cunha, JF ; Snene, M; Novoa, H ;
PUBLICAÇÃO: 2013, FONTE: 4th International Conference on Exploring Services Science, IESS 2013 in Lecture Notes in Business Information Processing, VOLUME: 143 LNBIP
INDEXADO EM: Scopus
NO MEU: ORCID
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